Process
From a workshop in Multan to your stockroom.
Five steps, two QC passes, one customs bond. We carry the import risk so our buyers don't have to.
Source
Lara visits all 38 partner workshops twice a year — once after Eid for textiles and brass, once in October for tea harvest. Lines are picked in person.
Typical lead time
Trip cycle: Mar & Oct
QC at origin
Our partner agent in Lahore inspects every carton before it leaves the workshop. Defective pieces stay behind — we don't ship culls.
Typical lead time
5–7 days post-pickup
Import & customs
Goods consolidated and shipped on our own customs bond. We file FDA prior-notice on tea, USDA on textiles where required.
Typical lead time
28–32 days door-to-door
QC at warehouse
Second inspection in Guthrie. Counts, lot codes, and sample pulls. Anything off-spec gets returned, not sold.
Typical lead time
1–2 days at dock
Fulfillment
Most in-stock orders ship within 48 business hours via FedEx, UPS or LTL freight. Project orders ship to milestone schedules.
Typical lead time
≤48 business hrs
Lead-time guarantees
For Hospitality and Project orders we issue lead-time letters in writing. If we miss a confirmed ship date by more than five business days, the order ships freight-free.